Privacy Policy for MeetKai Brasil

Last Updated: September 16, 2025

Your privacy is a core principle of our operations at MeetKai Brasil. This Privacy Policy explains how we collect, use, process, and protect your personal data when you use our sovereign AI services (the "Service"). This policy is designed in accordance with the Lei Geral de Proteção de Dados (LGPD), Law No. 13.709/2018.

1. Data Controller

The entity responsible for processing your personal data (the Data Controller) is MeetKai Brasil Ltda., based in São Paulo, Brazil. For formal data protection inquiries, email privacy@meetkai.com.

2. Personal Data We Collect

We collect different types of personal data depending on how you interact with our Service:

Account Information: When you create an account, we collect your name, email address, and password.
User Input: We process the text, queries, and other information you provide when using our AI models ("Input").
Usage Data: We automatically collect technical information about your interaction with our Service, such as your IP address, browser type, operating system, and pages visited.
Payment Information: If you subscribe to a paid tier, our third-party payment processor will collect your payment card information. MeetKai Brasil does not store your full payment card details.

3. Purpose and Legal Basis for Processing Data

Under the LGPD, all data processing must have a legal basis. Here is how and why we process your data:

Account Information: We process this data to create and manage your account, authenticate you, and communicate with you. The legal basis for this is the performance of a contract between you and us.
User Input: We process your inputs to provide the AI-generated responses you request. This is also based on the performance of a contract.
User Input & Usage Data: We process this data to monitor for misuse, prevent fraud, ensure the security of our Service, and for the technical improvement of our AI models. The legal basis is our legitimate interest in maintaining a secure and effective service.
Payment Information: This is processed to handle payments for subscription services, based on the performance of a contract.
Contact Information for Marketing: We will only use your contact information to send marketing communications if you have provided your explicit consent.

4. Data Sharing and Disclosure

We do not sell your personal data. We only share it in the following limited circumstances:

Service Providers: We may share data with third-party vendors (e.g., cloud hosting, payment processors) who perform services on our behalf. These providers are contractually obligated to protect your data and only use it for the specific services they provide.
Legal Obligations: We may disclose your data if required by Brazilian law, a court order, or a binding request from a government authority.
Data Sovereignty Commitment: Our primary data processing and storage infrastructure is located within Brazil. We do not transfer your personal data internationally unless it is strictly necessary and done in full compliance with LGPD requirements.

5. Your Rights as a Data Subject

The LGPD grants you, the data subject, several rights. You can request to:

Confirm the existence of data processing.
Access your personal data.
Correct incomplete, inaccurate, or outdated data.
Anonymize, block, or delete unnecessary or excessive data.
Port your data to another service provider.
Delete personal data processed with your consent.
Obtain information about entities with which we have shared your data.
Revoke consent at any time.

To exercise these rights, please contact our Data Protection Officer at privacy@meetkai.com.

6. Data Security and Retention

We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, or destruction.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please email our Data Protection Officer at privacy@meetkai.com.

Last Updated: September 16, 2025

2. Personal Data We Collect

We collect different types of personal data depending on how you interact with our Service:

Account Information: When you create an account, we collect your name, email address, and password.

User Input: We process the text, queries, and other information you provide when using our AI models ("Input").

Usage Data: We automatically collect technical information about your interaction with our Service, such as your IP address, browser type, operating system, and pages visited.

Payment Information: If you subscribe to a paid tier, our third-party payment processor will collect your payment card information. MeetKai Brasil does not store your full payment card details.

3. Purpose and Legal Basis for Processing Data

Under the LGPD, all data processing must have a legal basis. Here is how and why we process your data:

Account Information: We process this data to create and manage your account, authenticate you, and communicate with you. The legal basis for this is the performance of a contract between you and us.

User Input: We process your inputs to provide the AI-generated responses you request. This is also based on the performance of a contract.

User Input & Usage Data: We process this data to monitor for misuse, prevent fraud, ensure the security of our Service, and for the technical improvement of our AI models. The legal basis is our legitimate interest in maintaining a secure and effective service.

Payment Information: This is processed to handle payments for subscription services, based on the performance of a contract.

Contact Information for Marketing: We will only use your contact information to send marketing communications if you have provided your explicit consent.

4. Data Sharing and Disclosure

We do not sell your personal data. We only share it in the following limited circumstances:

Service Providers: We may share data with third-party vendors (e.g., cloud hosting, payment processors) who perform services on our behalf. These providers are contractually obligated to protect your data and only use it for the specific services they provide.

Legal Obligations: We may disclose your data if required by Brazilian law, a court order, or a binding request from a government authority.

Data Sovereignty Commitment: Our primary data processing and storage infrastructure is located within Brazil. We do not transfer your personal data internationally unless it is strictly necessary and done in full compliance with LGPD requirements.

5. Your Rights as a Data Subject

The LGPD grants you, the data subject, several rights. You can request to:

Confirm the existence of data processing.

Access your personal data.

Correct incomplete, inaccurate, or outdated data.

Anonymize, block, or delete unnecessary or excessive data.

Port your data to another service provider.

Delete personal data processed with your consent.

Obtain information about entities with which we have shared your data.

Revoke consent at any time.

To exercise these rights, please contact our Data Protection Officer at privacy@meetkai.com.

6. Data Security and Retention

We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, or destruction.